Human resource management practices and employees ' engagement in small and medium enterprises in Tanzania

Authors

  • Judith Msangi Institute of Social Work
  • Severine S Kessy University of Dar es salaam
  • Ernest Kitindi University of Dar es salaam

Abstract

Employees ' engagement is a very important concept in business management. It plays a vital role in determining the performance of business organizations including small and medium enterprises (SMEs). Despite its importance in business management, there is limited knowledge on how human resource management (HRM) practices influence the two major categories of employees ' engagement: job engagement and organizational engagement. This study examined the influence of HRM practices on employees ' engagement in Tanzanian SMEs. Data were collected from 483 SMEs using survey method and analyzed using Structural Equation Modeling (SEM). The results revealed that employees ' communication had positive influence on both organizational engagement and job engagement. Also organizational support had significant influence on both organizational engagement and job engagement. The conclusion is that the presence of support and communication are the only HRM practices which have a significant influence on both job engagement and organizational engagement. Hence, SMEs can use employees ' communication and organizational support to influence organizational engagement.

Author Biographies

Judith Msangi, Institute of Social Work

Assistant Lecturer

Severine S Kessy, University of Dar es salaam

Senior Lecturer

Ernest Kitindi, University of Dar es salaam

Associate Professor

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Published

2020-07-21

Issue

Vol. 23 No. 1 (2020): Business Management Review

Section

Articles

License

Copyright

Copyright © by University Of Dar-es-Salaam Business School, University of Dar es Salaam

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage or retrieval system, without permission in writing from the publisher, except for short extracts in fair dealing, for research or private study, critical scholarly review or discourse with an acknowledgement.

 Business Management Review [ISSN 0856 2253 (Print) & ISSN   (Online)] is published bi-annually, June and December by University Of Dar-Es-Salaam Business School, University of Dar es Salaam, and P.O. Box 35046 €“ Dar es Salaam €“ Tanzania.