Examining Factors Influencing Employees ' Satisfaction with Employment Injury Schemes in Tanzania - Using SmartPLS Analysis Technique

Authors

  • Geofrey Masisa University of Dar es Salaam
  • John Mwakyusa University of Dar es salaam

Abstract

The study aimed at examining factors influencing employees' satisfaction with employment injury schemes in Tanzania. It specifically focused on assessing the effect of the benefits package, service delivery time, and compensation amount on employees' satisfaction. The study adopted an explanatory research design. It used primary data which were collected questionnaires administered to 380 beneficiaries of compensation paid by the Workers Compensation Fund.   Formulated hypotheses were tested using PLS-SEM through SmartPLS 3.0.     Results revealed that there are positive significant relationships between service delivery time, compensation amount, and employees' satisfaction. The relationship between benefits package and employees ' satisfaction was found not significant. The study has also proven that equity theory is effective in understanding employee satisfaction when comparing perceived costs that the employee bears and benefits received. The study makes various recommendations to improve the performance of employment injury schemes and enhance employee satisfaction. The study also suggested areas for future research.  

Author Biographies

Geofrey Masisa, University of Dar es Salaam

MBA Graduate

John Mwakyusa, University of Dar es salaam

Senior Lecturer

Downloads

Published

2021-11-19

Issue

Vol. 24 No. 2 (2021): Business Management Review

Section

Articles

License

Copyright

Copyright © by University Of Dar-es-Salaam Business School, University of Dar es Salaam

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage or retrieval system, without permission in writing from the publisher, except for short extracts in fair dealing, for research or private study, critical scholarly review or discourse with an acknowledgement.

 Business Management Review [ISSN 0856 2253 (Print) & ISSN   (Online)] is published bi-annually, June and December by University Of Dar-Es-Salaam Business School, University of Dar es Salaam, and P.O. Box 35046 €“ Dar es Salaam €“ Tanzania.